LAB24 Medical Diagnostic Centre (“LAB24”, “we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or avail our diagnostic services.
- Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, address, phone number, email address, gender, date of birth.
- Health Information: Medical history, test results, prescriptions, and other health-related data.
- Payment Information: Billing details and transaction history.
- Technical Information: IP address, browser type, device ID, cookies, and usage data.
- How We Use Your Information
Your information may be used to:
- Deliver diagnostic services and medical reports.
- Process billing and payment transactions.
- Communicate with you regarding appointments, test results, and health tips.
- Improve our services and website functionality.
- Comply with legal obligations and regulatory requirements.
- Information Sharing
We do not sell or rent your personal data. We may share information with:
- Authorized healthcare professionals involved in your care.
- Third-party laboratories or service providers (only for processing tests).
- Regulatory authorities when legally required.
All such sharing is done with strict confidentiality and data protection measures in place.
- Data Retention
We retain personal and health data for as long as required to provide services or as mandated by applicable law. Once data is no longer needed, it will be securely deleted or anonymized. - Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Withdraw consent for data processing (where applicable).
To exercise these rights, contact us using the details provided below.
- Security
We implement industry-standard technical and organizational security measures to protect your personal and health data from unauthorized access, disclosure, or misuse. - Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.
📩 Contact Us
If you have questions or concerns regarding our privacy practices, please contact us at:
📧 info@lab24diagnostic.com
📞 +91 85208 65714
